Dania Aziz
4 weeks ago
My MacBook Air had a problem with the screen so I contacted them for help. Their staff came to my place on the same day and fixed it quickly. Great service and very professional!
Free pickup in Jumeirah
MacBook Repair in Jumeirah - Free Pickup & Delivery
5.0215+ Google reviewsSince October 2004Concord Tower, Media City
10 minutes from our Concord Tower workshop in Media City. Near Mercato Mall and the Jumeirah Mosque, 10 minutes via Al Wasl Road. Same-day repair, 90-day written warranty.
Free pickup & delivery· Within 30 minutes· 10 minutes drive
MacBook repair in Jumeirah - how does it work?
Quick answer
MacBook repair from Jumeirah starts with a free door-to-door pickup - typically within 30 minutes of your WhatsApp. We diagnose at our Concord Tower workshop in Media City (10 minutes), quote in writing within 4 hours, and return the repaired MacBook with a 90-day warranty. Most common repairs finish the same day.
- Free diagnosis
- No fix, no charge
- Same-day service
- Free pickup in Dubai
- Since 2004
- 215+ five-star reviews
Trusted MacBook repair for Jumeirah residents and offices
Jumeirah - Jumeirah 1, 2 and 3, including the villa belt along Beach Road, La Mer, Sunset Mall and the Mercato area - is 10 minutes from our Media City workshop via Al Sufouh Road. We collect MacBooks free of charge from any Jumeirah villa or apartment, deliver back the same day, and provide a written 90-day warranty. Most Jumeirah pickups are completed within 30 minutes of WhatsApp confirmation. We have a daily route through Jumeirah, so pickups slot into the existing courier loop.
Jumeirah is a villa-heavy area where dropping a MacBook to a service centre means an hour of traffic each way. Our free door-to-door pickup turns it into a 30-second WhatsApp message. The courier collects from your villa gate, your driver, your office or your favourite cafe on Beach Road - whichever is most convenient. Diagnosis is free, the quote is in writing within 4 hours, and most common repairs are returned to your villa the same evening. We've been the local choice for Jumeirah families since 2004.
Travel times from Jumeirah
Off-peak driving times to Concord Tower, Media City. Add 10-20 minutes during 8-10 am and 5-7 pm rush windows. The pickup column shows our courier turnaround once you confirm on WhatsApp.
| From | Drive | Free pickup |
|---|---|---|
| Jumeirah 1 / Mercato | 10 min | Within 30 min |
| Jumeirah 2 | 10 min | Within 30 min |
| Jumeirah 3 / Sunset Mall | 11 min | Within 30 min |
| La Mer | 12 min | Within 45 min |
| City Walk / Box Park | 13 min | Within 45 min |
| Umm Suqeim | 9 min | Within 30 min |
Jumeirah is not directly on the Metro. The closest stop is Business Bay Metro (about 15 min by car). Free pickup is the simpler option.
Pickup & delivery from Jumeirah
WhatsApp 055 741 3706 with your villa address (street name + community is enough - e.g. 'Jumeirah 2, near Sunset Mall') and the MacBook model. The courier confirms a 30-minute pickup window. Meet at the gate, hand to your driver, or arrange concierge / Carrefour locker drop - all options work.
WhatsApp 055 741 3706
Send your Jumeirah address and the MacBook model. Shafiq confirms a pickup window within 4 minutes during business hours.
Courier collects in person
Within 30 minutes of confirmation. Marked Toyota Innova, ID-checked, insured, trackable on WhatsApp.
Free workshop diagnosis
Shafiq inspects the device the same day. Itemised written quote on WhatsApp within 4 hours of pickup.
Approve and we repair
Reply 'approved'. Most common repairs finish the same day. We message you the moment the device is ready.
Free return delivery
Courier returns the device to your Jumeirah address. Pay on arrival - cash, card or bank transfer. 90-day warranty card included.
Common MacBook repairs for Jumeirah customers
Indicative starting prices in AED. Final price is fixed in writing on WhatsApp before any work begins, after a free diagnosis at the workshop.
MacBook screen repair
From AED 780 · 90-day warranty
MacBook battery replacement
From AED 590 · 90-day warranty
MacBook keyboard replacement
From AED 460 · 90-day warranty
MacBook water damage repair
From AED 910 · 90-day warranty
MacBook logic board repair
From AED 1040 · 90-day warranty
MacBook trackpad repair
From AED 460 · 90-day warranty
Landmarks we collect from in Jumeirah
- Mercato Mall
- Jumeirah Mosque
- Sunset Mall
- La Mer
- City Walk
- Box Park
Customer reviews from across Dubai
215+ five-star Google reviews. A small sample below - many are from Jumeirah residents and office workers who used the free pickup service.
Efrosyni pachiyannakis
21 Mar 2025
Very good repair and very quick and easy!!! 😁
Jumeirah - frequently asked questions
- Within 30 minutes of WhatsApp confirmation during business hours. Jumeirah is on the daily courier loop, so pickup windows are usually shorter than the headline 30 minutes.
- Yes. Authorise them by name on WhatsApp and the courier hands the device to whoever is at the villa gate. We'll send a photo confirming the handover.
- No. Free pickup and free return delivery from any Jumeirah 1, 2 or 3 address - villas, apartments, offices on Beach Road.
- Yes. Tell us the cafe and time, the courier meets you there. Convenient if you're already out for breakfast or a meeting.
- Power off, don't charge it, WhatsApp us. We'll do an emergency pickup within 30 minutes, ultrasonic-clean the logic board, and quote the repair in writing. Most juice spills are recoverable if caught within 24 hours.
- Yes - certified refurbished MacBook Air and Pro models with a 90-day warranty, delivered to your villa for inspection. Pay only if you keep it.
- Yes. We offer at-home setup - Apple ID, iCloud, email, Office, security settings, data migration from old device. Quoted by the visit; usually 1-2 hours on site.
- Yes. Leave the device at the school office with your child's name; we collect, repair, and return to the same office for end-of-school pickup.
Visit our workshop or use free pickup
From Jumeirah, the workshop is 10 minutes away by car. Paid parking inside Concord Tower (AED 5/hour) or free street parking on Al Sufouh Road behind the tower.
Find us in Media City
Office #45, 10th Floor, Concord Tower
Al Sufouh, Dubai Media City
Dubai, UAE
Paid parking on-site and nearby. Across from Media City Metro.
Prefer to drop in? Paid tower parking (AED 5/hour, AED 25/day cap) or free street parking on Al Sufouh Road, 120 m from Media City Metro on the Red Line. Quietest on weekday afternoons - WhatsApp ahead at peak times for a guaranteed slot.
Free pickup across Dubai
We collect from and deliver back to every Dubai neighbourhood from our Concord Tower workshop. We also cover:
Book a free pickup from Jumeirah in 30 seconds
Send your address and the MacBook model on WhatsApp. Pickup window confirmed in 4 minutes.