Pauline Georgiadis
2 weeks ago
My MacBook Pro had an issue with the screen sensor and a motherboard short. I was so stressed out! They fixed it in record time and the price was very fair. Highly recommend!
Customer feedback
Real Reviews from Real Customers
5.0215+ Google reviewsSince October 2004Concord Tower, Media City
Every review below is a verified Google review. Nothing edited, nothing rewritten.
21+ years in Dubai · 201 written reviews on this page
MacBook Repair Dubai - 215+ Google Reviews
Every review below is a real, unedited Google review posted directly to our Google Business Profile. Nothing has been rewritten, curated, or removed. 215+ verified reviews, 5 average rating - from MacBook screen and battery repairs to water damage recovery, iMac upgrades, iPhone screen replacements, and iPad repairs, all at our Concord Tower workshop in Dubai Media City.
We've been repairing Apple devices in Dubai since 2004 (21+ years). Every review below represents a real device repaired by a real technician - Shafiq, Usman, Ali, or the wider team. Filter by device, language, or rating to find reviews most relevant to your repair.
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Showing 20 of 201 matching reviews · sorted newest first
Lloyd Stevens
2 weeks ago
Very professional and quick service, my 2017 MacBook Pro had an issue with the screen and needed a new battery, Aziz sorted this out the same day. Highly recommend!
Neil Morecraft
3 weeks ago
Friendly staff, quick turnaround, and great value for money. My MacBook came back looking spotless after a thorough clean and service - really pleased with the overall experience.
Habeeb Rahman
4 weeks ago
I highly recommend getting your Apple repairs done here. They're fast, professional, and reasonably priced. Definitely worth it.
Dania Aziz
4 weeks ago
My MacBook Air had a problem with the screen so I contacted them for help. Their staff came to my place on the same day and fixed it quickly. Great service and very professional!
Anatolii Monich
5 weeks ago
Repaired the motherboard on my MacBook Pro 16 in less than a day - excellent service. They explained and showed everything throughout the process. The best service in Dubai out of all I've tried. 5 stars - definitely.
Aditya Kaushik
5 weeks ago
Brilliant and spot on.
Nicholas Dent
5 weeks ago
Great service.
Latifa
31 weeks ago
I had an M4 MacBook overheating issue, and I took it to MacBook Repair Dubai in Concord Tower. The team was really professional and fixed it quickly. Highly recommend!
Efrosyni pachiyannakis
21 Mar 2025
Very good repair and very quick and easy!!! 😁
Polycarp
14 hours ago
Very good and quick service
Janna Nurahmetova
2 days ago
My MacBook was heavily water-damaged and wouldn't even turn on (photos of the condition attached). They managed to bring...
Owner response
Hi Janna,...
Saeed Alam
1 week ago
These guys are amazing! My 2021 mac book M1 keyboard stopped working and I urgently needed to repair it and Shafeez...
Owner response
Hi Saeed, thank you so much for the 5-star shout-out!...
Mariia Chymyrysova
2 weeks ago
Happy with the good service, quick response and good quality.
Daniel Layzell
2 weeks ago
Incredible service. My MacBook had water damage and the screen stopped working, I contacted and they said to come down...
Linda Banannou
3 weeks ago
Definitely recommend it!!!! I had an issue with my laptop-it kept shutting down for no reason. I went to several repair...
Hassan Gibreel
7 weeks ago
Very good and trusted company, fast response and services you quality, Thanks! Usman for kindness and professional work.
Owner response
Thank you, Hassan, for this wonderful review! 😊 We're proud that Usman delivered the fast, professional service you...
Wamala Muswabu
8 weeks ago
Great service usman
Owner response
Thank you, Wamala! 🌟 We're thrilled you experienced the quality and care that MacBook Repair Dubai is known for. Usman...
E. Saey Debrus
10 weeks ago
Impeccable service to replace used up key caps on my MacBook Pro. Service was done within 24h including home collection and delivery. For market fair price. I recommend!
David Boulos
11 weeks ago
My MacBook screen broke. I called MacBook Repair Dubai, gave them the serial number and in minutes they gave me a quote...
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Repaired with us in the past 21 years? A 30-second Google review helps the next customer in Dubai find an honest repair shop.
Write a Google reviewWhy every review gets a reply
Shafiq reads every Google review the day it lands. The reply comes from a real person at the Concord Tower office - not a marketing agency, not an automated bot.
Two reasons. First, customers spent 30 seconds writing about their MacBook - that earns 30 seconds back. Second, a public reply commits the business in writing: when 5,000+ people read a 5-star review with a thoughtful response, the standard for the next repair is set in public.
Below are 3 unedited examples from the past 6 months. Every word is verbatim.
Janna Nurahmetova
2 days ago
My MacBook was heavily water-damaged and wouldn't even turn on (photos of the condition attached). They managed to bring...
Owner response
Hi Janna,...
Saeed Alam
1 week ago
These guys are amazing! My 2021 mac book M1 keyboard stopped working and I urgently needed to repair it and Shafeez...
Owner response
Hi Saeed, thank you so much for the 5-star shout-out!...
Hassan Gibreel
7 weeks ago
Very good and trusted company, fast response and services you quality, Thanks! Usman for kindness and professional work.
Owner response
Thank you, Hassan, for this wonderful review! 😊 We're proud that Usman delivered the fast, professional service you...